IMPLEMENTASI EXPERIENTIAL MARKETING STRATEGY PADA PERGURUAN TINGGI

Dewi Fatmasari(1*),


(1) Prodi Perbankan Syariah Fakultas Syariah dan Ekonomi Islam IAIN Syekh Nurjati Cirebon
(*) Corresponding Author

Abstract


Abstrak

Ditengah persaingan antar Perguruan Tinggi dalam merebut kepercayaan masyarakat, maka sudah selayaknya para pengelola Perguruan Tinggi terus berupaya mengkaji berbagai strategi yang kemudian dapat dijadikan dasar dalam pengambilan keputusan. Salah satu alternatif strategi yang dapat dikembangkan adalah Experiential Marketing yang mencoba memberikan perhatian yang lebih besar pada sisi emosional individu sebagai pendorong mereka dalam berperilaku. Kerangka analisis experiential marketing/pengalaman pemasaran terdiri dari dua aspek. Pertama adalah strategy experiential modules (SEMs) yang merupakan pondasi pengalaman pemasaran dan terdiri dari pengalaman melalui sensori panca indera (sense), pengalaman efektif (feel), pengalaman kognitif kreatif (think), pengalaman fisik dan keseluruhan gaya hidup (act), serta pengalaman yang timbul dari hubungan dengan kelompok referensi tertentu atau kultur tertentu (relate). Implementasi experiential marketing harus dilakukan secara terintegrasi oleh semua komponen di dalam kampus sebagai suatu rangkaian aktivitas yang terstruktur sehingga mampu memberikan suatu pengalaman yang positif bagi mahasiswa. Kondisi ini pada akhirnya akan menjadi evaluasi bagi setiap mahasiswa dalam kaitannya dengan semua aktivitas yang pernah dialaminya di dalam kampus.

 

Kata Kunci : Experiential Marketing, pengalaman, kepercayaan

 

Abstract

Amid the competition among universities in the capture public confidence, then it should managers College continues to examine various strategies which can then be used as a basis for decision making. One alternative strategy that can be developed is Experiential Marketing that try to give greater attention to the emotional side of the individual as their driving behavior. Analytical framework experiential marketing / marketing experience consists of two aspects. The first is the strategy experiential modules (SEMS), which is the foundation of marketing experience and consists of sensory experience through the five senses (sense), effective experience (feel), creative cognitive experiences (think), physical experience and overall lifestyle (act), as well as experience arising from a relationship with a particular group or a particular culture reference (relate). Implementation of experiential marketing should be done in an integrated manner by all components in the campus as a structured set of activities so as to provide a positive experience for the students. This condition will eventually be an evaluation for each student in connection with any activity that ever happened in the campus.

 

Keywords: Experiential Marketing, experiences, confidence

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References


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DOI: 10.24235/amwal.v7i1.213

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