JIEM (Journal of Islamic Education Management)
The Effect of Service Quality and Digital Presence on School Image
The Role of Educational Leadership in Improving Teacher Performance and Learning Quality in the Digital Era
This study examines the role of educational leadership in improving teacher performance, staff professionalism, and the quality of learning in the digital era. The discussion focuses on two leadership models transformational and adaptive—which are considered the most relevant in addressing rapid changes in modern educational management. This research employs a literature review method by analyzing scientific sources related to leadership, educational management, and technology-based learning. The findings show that transformational leadership plays a crucial role in inspiring and motivating teachers, fostering innovation, and encouraging continuous professional growth. Meanwhile, adaptive leadership enables school leaders to understand complex changes, distinguish between technical and adaptive challenges, and mobilize teachers to respond more independently to the demands of the Merdeka Curriculum and digital learning. The combination of both leadership models effectively builds a collaborative school culture that is open to change and oriented toward improving learning quality. Thus, effective leadership serves as a fundamental pillar for schools in navigating educational transformation in the digital era.
Integrating Islamic Values into Digital Learning: A Solution for Character-Based Education in the Technological Era
Amid the vibrant surge of digital transformation in education, an academic unease arises: how can Islamic values endure and flourish within a fast-paced, algorithm-driven digital space? This study delivers a critical warning—those digital platforms, once considered neutral, are now shaping the reasoning and ethics of younger generations without a clear spiritual foundation. Within the global discourse on character education, numerous studies have revealed the failure of online learning in cultivating students’ moral depth—even in religious environments. This research aims to address that gap by offering a new approach: exploring the contextual, participatory, and reflective integration of Islamic values into digital learning through a multi-site study of three State Islamic High Schools in Cirebon Regency. Using a qualitative instrumental case study design, data were gathered via interviews, online observations, digital content documentation, and triangulation from 36 key informants. Findings indicate that when Islamic values are not merely taught, but visually, symbolically, and productively embedded in digital spaces, students do not simply absorb the values—they become producers of those values. Models such as Ngaji Digital Bareng (Collective Digital Quran Study), contemplative posters, and student-created da'wah videos serve as tangible evidence of character transformation. This study demonstrates that technology, when approached with spiritual awareness, is not a threat to Islamic values, but rather a new arena for civilizational development. The study recommends reconstructing digital madrasah curricula based on value-driven frameworks and enhancing cross-disciplinary teacher training in digital spiritual pedagogy.
Digital Records Management Strategies to Support Transparent Administrative Governance
The rapid development of information technology has encouraged the transition of records management from conventional systems to digital systems, particularly to enhance administrative transparency in educational institutions. Digital records serve not only as tools for information storage but also as instruments of accountability and decision-making. However, the implementation of digital records management still encounters several challenges, including limited technological infrastructure, inadequate human resource competencies, the lack of integrated archival policies and regulations, and weak management procedures. This study aims to examine the challenges and strategies of digital records management and its role in promoting administrative transparency in the education sector. The research employs a qualitative approach through a literature review by analyzing relevant books, scholarly articles, and regulations. Data analysis is conducted using the interactive model proposed by Miles and Huberman, which consists of data reduction, data display, and conclusion drawing. The findings indicate that effective digital records management strategies include strengthening digital archival policies and regulations, utilizing integrated electronic records management systems, enhancing human resource competencies, and implementing clear standard operating procedures. These strategies contribute to improving information openness, expanding public access, and strengthening administrative auditability. The study concludes that well-planned and integrated digital records management is a crucial factor in achieving transparent, accountable, and efficient administrative governance in educational institutions. Keywords: digital records, administrative transparency, records management, educational institutions.
Analysis of Madrasah Choice Determinants through the Integration of the EKB Model and SERVQUAL
This study aims to analyze the determinants of madrasah selection by integrating the Engel, Kollat, and Blackwell consumer behavior model and the SERVQUAL service quality framework at MAN 3 Kediri. The background of this study is the increasingly competitive environment among secondary educational institutions, which requires madrasahs to understand the factors influencing students’ school choice decisions. This research employed a quantitative associative-causal approach. The population consisted of 1,308 students of MAN 3 Kediri, with 297 respondents selected using proportionate stratified random sampling. Data were collected through a closed-ended questionnaire that had passed validity and reliability testing, and were analyzed using multiple linear regression with IBM SPSS version 27. The findings show that consumer behavior has a positive and significant effect on school choice and serves as the dominant factor with an effective contribution of 28.0%. Service quality also has a positive and significant effect, with an effective contribution of 13.7%. Simultaneously, both variables contribute 56.3% to school choice decisions. These findings indicate that madrasah selection is shaped by consumer preferences and perceived service quality. Keywords : consumer behavior, SERVQUAL, madrasah choice, EKB model, service quality