The Effectiveness of STP Strategy in Enhancing the Competitiveness of Educational Services at the Integrated Islamic Boarding School Al-Multazam
(1) UIN Siber Syekh Nurjati Cirebon
(2) UIN Siber Syekh Nurjati Cirebon
(3) UIN Siber Syekh Nurjati Cirebon
(4) UIN Siber Syekh Nurjati Cirebon
(*) Corresponding Author
Abstract
This study aimed to analyze the effectiveness of implementing the Segmentation, Targeting, and Positioning (STP) strategy in enhancing the competitiveness of educational services at the Integrated Islamic Boarding School Al-Multazam. This research employed a mixed-methods approach, utilizing a case study method, focusing on parents' perceptions of the competitiveness of the boarding school. Quantitative data were collected through questionnaires distributed to parents of students to gauge their perceptions of the STP strategy dimensions and the competitiveness of the Islamic Boarding School. Qualitative data were obtained through in-depth interviews, field observations, and documentation to strengthen the quantitative findings. Data analysis was conducted using descriptive and quantitative methods to evaluate the implementation of the STP strategy applied by the boarding school. The results showed that the STP strategy plays a significant role in shaping parents' positive perceptions of the competitiveness of the Integrated Islamic Boarding School Al-Multazam, particularly in attracting prospective students and maintaining parents' trust. This study recommends further development of STP-based marketing strategies to enable the boarding school to compete more effectively in the education sector.
Keywords: STP Strategy, Competitiveness, Educational Services, Islamic Boarding School, Al-Multazam
Full Text:
PDFReferences
Araujo, Lizio Marcel De, Sidik Priadana, Vip Paramarta, and Denok Sunarsi. “Digital Leadership in Business Organizations: An Overview.” International Journal of Educational Administration, Management, and Leadership, April 13, 2021, 5–16. https://doi.org/10.51629/ijeamal.v2i1.18.
Arifandi, Ahmad Shidqi Dian. “Peran Penting Budaya Dan Iklim Sekolah Dalam Proses Belajar Mengajar.” Edukais : Jurnal Pemikiran Keislaman 4, no. 1 (2020): 11–19. https://doi.org/10.36835/edukais.2020.4.1.11-19.
Braun, Virginia, and Victoria Clarke. “Using Thematic Analysis in Psychology.” Qualitative Research in Psychology 3, no. 2 (2006): 77–101. https://doi.org/10.1191/1478088706qp063oa.
Creswell, J.W, and C.N Poth. Qualitative Inquiry and Research Design: Choosing Among Five Approaches. 4th ed. SAGE Publications, 2018.
De Villiers, Rouxelle, Pornchanoke Tipgomut, and Drew Franklin. “International Market Segmentation across Consumption and Communication Categories: Identity, Demographics, and Consumer Decisions and Online Habits.” In Promotion and Marketing Communications, edited by Umut Ayman and Anıl Kemal Kaya. IntechOpen, 2020. https://doi.org/10.5772/intechopen.89988.
Fadhilah, Naila, Ermita Ermita, Ahmad Sabandi, and Nelfia Adi. “Persepsi Guru SMP Negeri Tentang Kualitas Pelayanan Pegawai Dinas Pendidikan Dan Kebudayaan.” Jurnal Pendidikan Tambusai 5, no. 2 (2021): 4087–93. https://doi.org/10.31004/jptam.v5i2.1514.
Faizin, Mochamad Arif. “Islamic Boarding Education Management Reform: Transformation Strategies to Improve Competitiveness and Relevance.” AL-ISHLAH: Jurnal Pendidikan 16, no. 2 (2024): 2497–506. https://doi.org/10.35445/alishlah.v16i2.4462.
Haromain, Haromain. “Pengembangan Sumber Daya Manusia Di Pondok Pesantren.” JPIn: Jurnal Pendidik Indonesia 3, no. 1 (2020): 72–83. https://doi.org/10.47165/jpin.v3i1.88.
Herlambang, Alfian Sulistyo, and Edi Komara. “Pengaruh Kualitas Produk, Kualitas Pelayanan, Dan Kualitas Promosi Terhadap Kepuasan Pelanggan (Studi Kasus Pada Starbucks Coffee Reserve Plaza Senayan).” Jurnal Ekonomi, Manajemen Dan Perbankan (Journal of Economics, Management and Banking) 7, no. 2 (2022): 57–64. https://doi.org/10.35384/jemp.v7i2.255.
Hikmah, Hikmah, Dzakiah Dzakiah, Anita Novi Yanti, Dedi Haryanto, and Nurdin Nurdin. “Education Marketing Strategy through Social Media at Khalifah Islamic Elementary School Palu, Indonesia.” INTERNATIONAL JOURNAL OF MULTIDISCIPLINARY RESEARCH AND ANALYSIS 06, no. 07 (2023): 3119–27. https://doi.org/10.47191/ijmra/v6-i7-36.
Hussin, Mohd Yahya Mohd, Fidlizan Muhammad, Azila Abdul Razak, and Salwa Amirah Awang. “Islamic Religious School as An Alternative Education Institution in the Global Era: A Bibliometric and Thematic Analysis.” International Journal of Learning, Teaching and Educational Research 23, no. 9 (2024): 560–91. https://doi.org/10.26803/ijlter.23.9.28.
Kautsar, Muhammad, and Siti Julaiha. “Langkah-Langkah Manajemen Strategik Di Lembaga Pendidikan Islam.” Journal of Instructional and Development Researches 3, no. 1 (2023): 24–28. https://doi.org/10.53621/jider.v3i1.203.
Kotler, Philip. “The Major Tasks of Marketing Management.” Journal of Marketing 37, no. 4 (1973): 42–49. https://doi.org/10.1177/002224297303700407.
Kotler, Philip, and Kevin Lane Keller. A Framework for Marketing Management. Sixth edition, Global edition. Always Learning. Pearson, 2016.
Lamb, Charles W., Joseph F. Hair, and Carl D. McDaniel. Marketing. 11th ed. South-Western Cengage Learning, 2011.
Nisa’, Atsani Rohmatun, and Ratih Laila Istiqomah. “URGENCY OF PARTICIPATION OF PARENTS IN DEVELOPING POSITIVE CULTURE IN ELEMENTARY SCHOOLS.” Social, Humanities, and Educational Studies (SHEs): Conference Series 1, no. 1 (2018). https://doi.org/10.20961/shes.v1i1.23750.
Nunnaly, J.C. Psychometric Theory. 2nd ed. McGraw-Hill., 1987.
Pradana, Musthofa. “Maximizing Strategy Improvement in Mall Customer Segmentation Using K-Means Clustering.” Journal of Applied Data Sciences 2, no. 1 (2021): 19–25. https://doi.org/10.47738/jads.v2i1.18.
Rahmawati, Intan Fajar, and Surya Jatmika. “Performance Measurement in Kadipiro Village Government from Balance Scorecard Perspective.” Proceedings International Conference on Education Innovation and Social Science, Universitas Muhammadiyah Surakarta, August 20, 2022, 410–18. https://Proceedings.Ums.Ac.Id/Index.Php/Iceiss/Article/View/1107.
Riswanto, Hardiana Riski, Ainafatul Nur Muslikah, Khamaida Safinah, Muhammad Ainul Yaqin, and Abd. Charis Fauzan. “Implementasi Framework Projects in Controlled Environment (PRINCE2) Pada Manajemen Kompetensi Dan Profesionalisme Birokrasi Organisasi Pondok Pesantren.” ILKOMNIKA: Journal of Computer Science and Applied Informatics 2, no. 3 (2020): 299–313. https://doi.org/10.28926/ilkomnika.v2i3.140.
Rizal, Samsul, Taufiqurrahman Usman, Azhar Azhar, and Yenda Puspita. “Peningkatan Kualitas Pendidikan Melalui Sistem Penjaminan Mutu.” Didaktika: Jurnal Kependidikan 9, no. 4 (2020): 469–75. https://doi.org/10.58230/27454312.152.
Tabianan, Kayalvily, Shubashini Velu, and Vinayakumar Ravi. “K-Means Clustering Approach for Intelligent Customer Segmentation Using Customer Purchase Behavior Data.” Sustainability 14, no. 12 (2022): 7243. https://doi.org/10.3390/su14127243.
Tandijaya, Trixie Nova Bella. “Analisa Pengaruh Service Quality Terhadap Behavioral Intentions Dengan Perceived Value Dan Customer Satisfaction Sebagai Variabel Intervening Pada Pendidikan Tinggi.” Jurnal Manajemen Pemasaran 12, no. 2 (2018): 84–93. https://doi.org/10.9744/pemasaran.12.2.84-93.
Vinuales, Gema, Sarah R. Magnotta, Erin Steffes, and Gauri Kulkarni. “Description and Evaluation of An Innovative Segmentation, Targeting, and Positioning Activity Using Student Perceived Learning and Actual Student Learning.” Marketing Education Review 29, no. 1 (2019): 24–36. https://doi.org/10.1080/10528008.2018.1493932.
Wirtz, Jochen, and Christopher Lovelock. “Service Marketing Communications.” In Services Marketing, 9th ed., by Jochen Wirtz and Christopher Lovelock. WORLD SCIENTIFIC (US), 2021. https://doi.org/10.1142/9781944659806_0007.
DOI: 10.24235/tarbawi.v10i2.21375
Article Metrics
Abstract view : 0 timesPDF - 0 times
Refbacks
- There are currently no refbacks.
Copyright (c) 2025 mumun munawaroh

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.






2.png)


